Privacy Policy

Venture Grove Pty Ltd ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information including your name, email address, phone number, business details, and financial information you provide when using our services or completing enquiry forms on our website.

2. How We Use Your Information

We use your information to provide business advisory services, respond to enquiries, deliver reports and roadmaps, send service-related communications, and improve our platform. We do not sell your personal information to third parties.

3. Disclosure of Information

We may share your information with third-party service providers who assist us in operating our platform (e.g., cloud hosting, email delivery). All third parties are bound by confidentiality obligations. We may also disclose information if required by law.

4. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our client portal uses encrypted connections and role-based access controls.

5. Access and Correction

You have the right to request access to, or correction of, your personal information held by us. To make a request, contact us at info@venturegrove.com.au.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@venturegrove.com.au or call 1300 779 117.